Call, text or WhatsApp Adrian07855 781433adrian@electricgatesbelfast.com
AutoGate Northern IrelandThe Gate GuyAutoGate Northern Ireland

Gate Remote Not Working? Common Causes

If your gate remote has stopped working, don't panic – it's usually a simple fix. Work through these checks.

1. Try another way in

Try a second remote, the keypad or the intercom.

Herringbone-panel gates like these for homes in Downpatrick
Herringbone-panel gates like these for homes in Downpatrick
Spear-top railing gates like these for homes in Lisburn
Spear-top railing gates like these for homes in Lisburn
  • Others work, yours doesn't → it's your remote. Carry on below.
  • Nothing works → it's the gate, not the remote. See electric gate won't open?

2. Check the light

Press the button. Does the little light on the remote come on?

  • No light, or a dim light → the battery's flat. Replace it with the same type – it's usually printed on the battery, and the case either pops apart or has a small screw.
  • Light comes on → carry on.

3. Check the range

Walk closer to the gate and try again. If it only works close up:

  • the battery may be low (even if the light comes on)
  • something may be blocking the signal – a new car, a van parked in front, a new wall or fence
  • the receiver aerial may be damaged or hidden

An external aerial often fixes range problems.

4. Has it been dropped or got wet?

Remotes don't always survive the washing machine or a fall onto tarmac. If it's been damaged, it'll need replacing.

5. Has it lost its code?

Occasionally a remote, especially after a battery change on some systems, needs re-adding to the receiver. See adding or replacing a gate remote.

If all the remotes stopped at once

If every remote stopped working at the same time, but the keypad or intercom still works, the receiver is the likely culprit. It may have failed, lost its memory after a power cut, or been damaged by a surge. That's one for me.

Get a replacement

I supply and code replacement remotes for all the major brands. Send me a photo of the front and back of your remote, and the motor if you can. Call, text or WhatsApp Adrian on 07855 781433.

Questions people ask me

Why has my gate remote stopped working?

Nine times out of ten it's the battery. Otherwise it's damage, range or a receiver problem.

Do I need to reprogram my remote after changing the battery?

Usually not. A few systems do, though.

Can I buy a replacement remote online?

You can, but make sure it's the right model and frequency for your receiver – a photo of your old one helps.

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